May 24 2021| Leadership
by Phil Eyre Founder
In our previous article, we looked at the importance of quality over quantity when analysing motivation. After reviewing the link to human basics and what we count as counterproductive skills, this next section delves into tactics to enhance the quality of our motivation.
We’ve identified a number of tactics with various clients over the last month. Everyone is unique, yet one or two of these scenarios might resonate with you. (NB all names have been changed).
Helena moved to Guernsey and joined the finance sector a few years ago having enjoyed a demanding career that included teaching and lecturing. She misses the joy of teaching adults. We briefly explored some ideas and identified a number of ways that Helena can teach alongside her finance job; her eyes lit up as she began to identify the opportunity.
Vanessa is excellent with customers; she has a winsome way and clients are attracted to the business. But she consistently feels the need to offer discounts in order to win the work, often suggesting a discount before the customer has even thought about it. By choosing to stick to the rate card, she will generate more value for the business. Choosing to believe her value, Vanessa is already winning new work at the higher rates.
Martin knows what he wants his team to do, but typically leaves it too late to check in, resulting in missed deadlines and lower quality work than he would like. By scheduling a series of check-ins with team members when working towards an objective - and sticking to them - he will be better placed to course-correct and ensure that critical deadlines are met.
John is careless when it comes to food, with a poor diet that’s now affecting his health. He intends well and even makes lists before shopping to try to avoid buying unhealthy food, but when he’s there he can’t resist. For most of us, willpower alone is not enough to change our habits. It’s more effective if we can change our environment. By not shopping, John has removed himself from the environment that is a precursor to overeating. His partner is more than happy to do the shopping.
Ben doesn’t enjoy taking risk, but he doesn’t always see it coming, missing the nuances in executive team meetings as well as not having a strong sense of the “lie of the land”, especially when it comes to competitive issues. He’s skillful with keeping people that he finds annoying away from his day to day experience, but in doing so, he’s missing some vital information and signals. Making time to invite different perspectives will help him.
Jasmine is forward thinking, fast paced and direct in her style. She thrives on pressure. The problem is that it has led her to create a whole world of unnecessary pressure and she’s missing the fact that she’s not always thriving on it at all. Her performance both practically and personally can suffer unnecessarily. By giving herself a chance to prepare properly, she can draw team members into the event, relax in the run up to the event - crucial for effective team leadership - and deliver with far greater impact during the event.
James is naturally cautious and skillful at identifying risk ahead of time. However, he can also be overcautious and talk himself out of a good decision, including starting an action. By focusing on his top priorities, he will have a better chance of taking action, choosing to have the courage of his convictions and at the least, making a start.
Jacqui is excellent at solving problems; she’s so good that others impose their issues on her and expect her to solve their problems too. In fact, she tends to invite this, feeling a sense of importance and indispensability. The problem is that this builds resentment and reduces other people’s opportunities to learn. By meeting frequently with an underperforming colleague in her team, making her expectations clear and setting a ‘supportive’ rather than ‘controlling’ environment, Jacqui will be better able to delegate and hold her colleague to account.
We can help you understand your approach and your team’s approach, bringing insight from psychometrics and applying to your particular situation. Contact us to find out how.